Submission Assistance
Need help preparing your SCAN? Use this section if you need guidance before submitting your building information.
Support
Support & Priority Guidance
Support is available for SCAN preparation, document questions, priority building concerns and professional guidance requests.
For immediate danger, occupants should contact the appropriate local emergency service first. E.F.TECH.PRO SCAN provides structured technical review through its official workflow.
From basement to roof, E.F.TECH.PRO SCAN helps users better understand visible building-related concerns through structured remote analysis.
Priority Building Concern
For active, recurring or evolving building concerns, Advanced Scan provides a more detailed priority-oriented technical review.
Documents and Follow-up
For questions about submitted information, documents or follow-up details.
Official workflow
Need a faster review path?
Use the official contact section and describe the situation as clearly as possible. Include the building type, visible symptoms, location context and whether the issue appears to be progressing.
If there is immediate danger, fire risk, gas smell, electrical hazard, flooding or health-threatening exposure, contact local emergency services or a qualified on-site professional immediately.